• Your ZaZaChat Account is Hosted on our servers in our hosting facility provided by RackSpace Managed Hosting.
• All chat transcripts, operator/visitor information is encrypted and stored in our secured databases
• Account setup: Unlimited Websites/Unlimited Operators
• Free Unlimited Email/Phone Support and Hands-On Assistance for PRO version users
• All maintanance, upgrades, administration of your account are received free and performed by ZaZaChat team
• ZaZaChat Installation can be performed by a ZaZaChat team member for best performance and effectiveness
• Takes 10 minutes to setup an account and start using ZaZaChat

ZaZaChat however, can be installed on a dedicated / remotely maintained server only in the following cases:
a) You are an approved ZaZaChat Partner / ASP (please see Partner program)
b) You are a Web Hosting / Web Development company serving 1000+ Clients
c) Your ZaZaChat account/accounts are used by more than 50 operators.
d) You have a valid reason to request ZaZaChat being hosted on your server.

If your main concern is security or the uptime here's our guarantee:
We guarantee 100% uptime for your hosted account.
All chat transcripts are encrypted in a highly secured environment.
On request, chat transcripts can be purged daily.